Privacy Policy

Welcome to Elite Property Shows ("EPS," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our events, or use our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

We use the information we collect for the following purposes:

• Event Management: Processing registrations, managing booth bookings, and coordinating event logistics
• Communication: Sending event updates, newsletters, marketing materials, and responding to inquiries
• Payment Processing: Processing transactions securely and maintaining financial records
• Service Improvement: Analyzing usage patterns to enhance our website, events, and services
• Security: Protecting against fraud, unauthorized access, and other security threats
• Legal Compliance: Meeting legal obligations and enforcing our terms and conditions
• Personalization: Customizing your experience based on your preferences and interests
• Analytics: Understanding user behavior and measuring the effectiveness of our marketing

We may share your information with the following parties:

• Event Exhibitors: Your contact information may be shared with exhibitors when you register for events or request information about their properties (with your consent)
• Service Providers: Third-party vendors who assist with payment processing, email delivery, data analysis, and event management
• Business Partners: Strategic partners who help us deliver services, subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Protection of Rights: To protect our rights, property, safety, or that of our users

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and encrypted databases
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection and privacy
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal information
• Right to Withdraw Consent: Withdraw consent for data processing at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at privacy@eps-events.com. We will respond to your request within 30 days.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly (e.g., session management, security)
• Performance Cookies: Help us understand how visitors use our website through analytics
• Functional Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Track your activity to deliver relevant advertisements

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality. For more information, see our Cookie Policy.

Our website and services may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.

We may use the following third-party services:

• Payment Processors: Stripe, PayPal (for secure payment processing)
• Analytics: Google Analytics, Mixpanel (for usage analysis)
• Email Marketing: Mailchimp, SendGrid (for communications)
• Customer Support: Intercom, Zendesk (for support services)
• Social Media: LinkedIn, Twitter, Instagram (for social engagement)

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.